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Centre for Software & IT Management to host research seminar on ‘Mitigating Information Quality Tensions in Digital Citizen Science: An Action Design Research Approach’ on 3rd Aug

Session to be led by Prof. Sandeep Mysore Seshadrinath, UNSW Business School, Sydney

18 July, 2023, Bengaluru: The Centre for Software and Information Technology Management (CSITM) at IIM Bangalore will conduct an Information Systems research seminar titled, ‘Mitigating Information Quality Tensions in Digital Citizen Science: An Action Design Research Approach’, on 3rd August 2023, from 2 pm to 3:30 pm, at Classroom C-13. The session will be led by Prof. Sandeep Mysore Seshadrinath of UNSW Business School, Sydney. CSTIM will conduct the seminar as part of its initiative to promote dissemination and application of knowledge for the benefit of academics and professionals from the industry.

It will be a hybrid event. To register through Zoom, those interested need to click this link. Those who register, will be sent a Zoom link for the webinar.

To participate in person, candidates need to click this link for registration. Those candidates will receive confirmation of their participation through e-mail.

Abstract: Digital Citizen Science (DSC) can play a crucial role in understanding environmental health and advancing Sustainable Development Goals (SDGs). Yet, decision-makers grapple with Information Quality (IQ) tensions in DSC projects, especially when data is sourced from citizens with limited formal expertise. To mitigate these tensions, the researchers collaborate with an environmental non-profit organization using an Action Design Research (ADR) approach to formulate initial design principles for Digital Citizen Science Platforms (DCSP), focusing on easing IQ tensions. The investigation refines these initial design principles through two consecutive design, implementation and evaluation cycles, to capture the expected and unexpected consequences of mitigating IQ tensions. The findings uncover a new IQ tension that may arise in DCS between Perceived Reliability and Completeness of information and support the mitigating role digital platforms can play in relieving IQ tensions. By investigating IQ and system design within a Citizen Science context, the study contributes to IS research, proposing eight design principles to address six IQ tensions that are conceptualized in DSC. The DCSP artifact and application of design principles provide practical guidance for practitioners designing digital platforms to enhance IQ and support environmental initiatives. 

Speaker Profile: Prof. Sandeep Mysore Seshadrinath is a faculty member of the School of Information Systems and Technology Management, UNSW Business School at UNSW Sydney. His research interests broadly include the social, technical and cultural study of information systems in organizations and society. Using qualitative methods and action design approaches, his research focuses on analyzing and theorizing phenomena related to digitally enabled social and business transformations, digital sustainability, and designing information systems artifacts to solve practice-inspired problems. He has worked with start-ups, multinational corporations, not-for-profits and public sector organizations. He has published his work in peer-reviewed journals such as the European Journal of Information Systems, Information Systems Journal, The Journal of Strategic Information Systems and Information & Management. He has served as a reviewer, associate editor, track chair for several leading information systems conferences and currently serves as an Associate Editor for the Australian Journal of Management.

He holds a Degree in Engineering from VTU Belgaum, India, PG Diploma in Management from Xavier Institute of Management, India and Doctor of Philosophy from Loughborough University, UK.

Centre for Software & IT Management to host research seminar on ‘Mitigating Information Quality Tensions in Digital Citizen Science: An Action Design Research Approach’ on 3rd Aug

Session to be led by Prof. Sandeep Mysore Seshadrinath, UNSW Business School, Sydney

18 July, 2023, Bengaluru: The Centre for Software and Information Technology Management (CSITM) at IIM Bangalore will conduct an Information Systems research seminar titled, ‘Mitigating Information Quality Tensions in Digital Citizen Science: An Action Design Research Approach’, on 3rd August 2023, from 2 pm to 3:30 pm, at Classroom C-13. The session will be led by Prof. Sandeep Mysore Seshadrinath of UNSW Business School, Sydney. CSTIM will conduct the seminar as part of its initiative to promote dissemination and application of knowledge for the benefit of academics and professionals from the industry.

It will be a hybrid event. To register through Zoom, those interested need to click this link. Those who register, will be sent a Zoom link for the webinar.

To participate in person, candidates need to click this link for registration. Those candidates will receive confirmation of their participation through e-mail.

Abstract: Digital Citizen Science (DSC) can play a crucial role in understanding environmental health and advancing Sustainable Development Goals (SDGs). Yet, decision-makers grapple with Information Quality (IQ) tensions in DSC projects, especially when data is sourced from citizens with limited formal expertise. To mitigate these tensions, the researchers collaborate with an environmental non-profit organization using an Action Design Research (ADR) approach to formulate initial design principles for Digital Citizen Science Platforms (DCSP), focusing on easing IQ tensions. The investigation refines these initial design principles through two consecutive design, implementation and evaluation cycles, to capture the expected and unexpected consequences of mitigating IQ tensions. The findings uncover a new IQ tension that may arise in DCS between Perceived Reliability and Completeness of information and support the mitigating role digital platforms can play in relieving IQ tensions. By investigating IQ and system design within a Citizen Science context, the study contributes to IS research, proposing eight design principles to address six IQ tensions that are conceptualized in DSC. The DCSP artifact and application of design principles provide practical guidance for practitioners designing digital platforms to enhance IQ and support environmental initiatives. 

Speaker Profile: Prof. Sandeep Mysore Seshadrinath is a faculty member of the School of Information Systems and Technology Management, UNSW Business School at UNSW Sydney. His research interests broadly include the social, technical and cultural study of information systems in organizations and society. Using qualitative methods and action design approaches, his research focuses on analyzing and theorizing phenomena related to digitally enabled social and business transformations, digital sustainability, and designing information systems artifacts to solve practice-inspired problems. He has worked with start-ups, multinational corporations, not-for-profits and public sector organizations. He has published his work in peer-reviewed journals such as the European Journal of Information Systems, Information Systems Journal, The Journal of Strategic Information Systems and Information & Management. He has served as a reviewer, associate editor, track chair for several leading information systems conferences and currently serves as an Associate Editor for the Australian Journal of Management.

He holds a Degree in Engineering from VTU Belgaum, India, PG Diploma in Management from Xavier Institute of Management, India and Doctor of Philosophy from Loughborough University, UK.