PERSON-ORGANISATION FIT, PERSON-JOB FIT AND ORGANISATIONAL CITIZENSHIP BEHAVIOUR: AN EXAMINATION OF THE MEDIATING ROLE OF JOB SATISFACTION
The study investigates the simultaneous impact of person-organisation (P-O) and person-job (P-J) fit to provide more systematic support to the impact of these two types of fit on citizenship behaviour directed : at co-workers (OCBI), at customers (OCBC) and at organisation (OCBO). In doing so, this study would also help us to evaluate which of these fit perspectives impacts OCB dimensions more intensely. In addition, past research has paid scant attention to the underlying psychological process by which perception of P-O and P-J fit relates to OCB and its dimensions. Drawing from social exchange theory, the study attempts to fill this void by testing a multifaceted mediated mechanism though which perception of P-O and P-J fit encourages employees to engage in various dimensions of OCB. Multi-stage random sampling was used to collect data from 419 employees working in private sector banks in India. Structural equation modelling (SEM) was used to test the hypothesised relationships. The results confirmed the mediating role of job satisfaction in the relationship between P-O fit, P-J fit and OCBI, OCBC and OCBO. Furthermore, as expected, P-O fit was more strongly related to OCBI, OCBC and OCBO as compared to P-J fit. Contrary to the hypothesised direction, the results revealed that P-O fit was a better predictor of job satisfaction than P-J fit. The study contributes to the fit literature by testing a more comprehensive model that simultaneously examines the impact of both P-O fit and P-J fit on OCB facets. Specifically, none of the published research till date has examined both P-O and P-J fit in relation to different facets of OCB at the same time, while also investigating the underlying mechanism of the effect.