ETHICS IN COMPETENCY MODELS: A FRAMEWORK TOWARDS DEVELOPING ETHICAL BEHAVIOUR IN ORGANISATIONS
Employees’ ethical standards and competency are considered important issues confronting businesses and society. There is an increased drive for ethical competency among employees. Competency models describe desired behaviours, skills, and attributes intended to facilitate the achievement of organisational goals by aligning individual behaviours to organisationally expected behaviours. Including ethical competence in an organisation’s competency model would help employees change past habits and norms, evaluate situations, and assess the implications of decisions. By including ethical competency in the competency frameworks, organisations can drive the desired coherence and consistency by defining the “how” of effective performance. However, research on developing frameworks to foster ethical competence is scant. Given that employees’ ethical behaviour has become the sine qua non for organisations, it is surprising to see the absence of ethical competency in organisations’ competency models.
Adopting qualitative research based on two separate studies with the heads of HR in twenty-one industries across Indian and South-East Asian organisations, we asked the primary research question: Why is ethical competency absent from competency frameworks of most organisations and given the absence, how do organisations inculcate ethical behaviour within their workforce?
The study identified three core reasons for the absence of ethics in competency models (i.e., ideation, conceptualisation, and implementation challenges). Respondents indicated that ethics was not a competency but a basic hygiene expectation; and ethical behaviour was context-dependent and challenging to conceptualise and assess. Further, the tools to measure ethical competencies are either missing or not robust enough to use on a large scale. Basis our study, we propose a framework for fostering ethical behaviour among employees. Implications of the research for theory and practice are discussed.