Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

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Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

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IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

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About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

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IIM Bangalore and Jagdish Sheth School of Management to host roundtable discussion on service excellence on August 2

Prof. A. Parasuraman will lead the session on ‘Service Excellence and Index of Service Excellence in India (iSEI)- 2023’ 

1 August, 2024, Bengaluru: IIM Bangalore and Jagdish Sheth School of Management (JAGSoM) will host a roundtable discussion on ‘Service Excellence and Index of Service Excellence in India (iSEI)- 2023’ on 2 August 2024, from 9.00 am to 1.00 pm, in Hall N-001, at IIMB.  

Prof. A.  Parasuraman, Emeritus Professor of Marketing, Miami Herbert Business School, University of Miami, will be leading the session.  

A globally acclaimed service quality guru, Prof. Parasuraman will be making a presentation on ‘service excellence standards’ in India. His presentation will further delve into methodology adopted for the preparation of Index of Service Excellence in India, and standings of various companies in the Banking, Automobile, E-com Grocery, and E-Com apparel sectors. Following the presentation, there will be a round table discussion on Service Excellence led by Prof. G. Shainesh, Marketing area, and Prof. A. Parasuraman. 

IIM Bangalore and Jagdish Sheth School of Management to host roundtable discussion on service excellence on August 2

Prof. A. Parasuraman will lead the session on ‘Service Excellence and Index of Service Excellence in India (iSEI)- 2023’ 

1 August, 2024, Bengaluru: IIM Bangalore and Jagdish Sheth School of Management (JAGSoM) will host a roundtable discussion on ‘Service Excellence and Index of Service Excellence in India (iSEI)- 2023’ on 2 August 2024, from 9.00 am to 1.00 pm, in Hall N-001, at IIMB.  

Prof. A.  Parasuraman, Emeritus Professor of Marketing, Miami Herbert Business School, University of Miami, will be leading the session.  

A globally acclaimed service quality guru, Prof. Parasuraman will be making a presentation on ‘service excellence standards’ in India. His presentation will further delve into methodology adopted for the preparation of Index of Service Excellence in India, and standings of various companies in the Banking, Automobile, E-com Grocery, and E-Com apparel sectors. Following the presentation, there will be a round table discussion on Service Excellence led by Prof. G. Shainesh, Marketing area, and Prof. A. Parasuraman. 

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